Get in Touch With Us
Whether you have a question about how a sweepstakes casino works, want to flag something on the site that looks out of date, or are interested in working with us, this page explains how to reach the team behind Sweeps Sites and what happens after you do.
How to Reach the Sweeps Sites Team
Email is the most direct and reliable way to contact us. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us get back to you faster, a short description of your enquiry in the subject line makes a real difference. It means we can route your message to the right person straight away rather than asking a follow-up question first.
What You Can Contact Us About
We welcome messages on a wide range of topics. The most common reasons readers get in touch include:
- Content questions — If something on our site is unclear, or you want to understand more about how sweepstakes casinos or the sweepstakes model works, send us your question and we will do our best to help.
- Corrections and accuracy flags — Sweepstakes casino offers, eligible states, redemption terms and platform details change frequently. If you spot something that looks outdated or inaccurate, please tell us. We take accuracy seriously and review every correction report we receive.
- New platform suggestions — Aware of a sweepstakes or social casino platform that you think belongs on our list? Let us know. We research and evaluate all suggestions before adding anything to the site.
- Reader feedback and topic suggestions — If there is a subject you would like us to cover — redemption processes, state-by-state availability, loyalty programmes, or anything else in this space — we genuinely want to hear it.
- Partnership and editorial enquiries — If you represent a platform or organisation and want to explore how we might work together, please introduce yourself and describe what you have in mind. We will review all approaches and respond to those that fit our editorial standards.
- Responsible play concerns — If you or someone you know is experiencing difficulties related to gaming, please mention this in your message. While we are a comparison and review site and not a support service, we can point you toward appropriate resources.
What Happens After You Write to Us
When your message arrives it goes to a member of the editorial team — not an automated inbox filter. We do not send form-letter replies as a substitute for a genuine response. You will hear back from someone who has actually read what you wrote.
Our standard turnaround is two working days. During particularly busy periods it may take a little longer, and we appreciate your patience when it does. We follow up on every message we receive.
About the Site and Our Editorial Approach
Sweeps Sites is an independent comparison and review resource for sweepstakes casinos and social casinos operating in the US. We research platforms, verify offer terms, and assess the factors that matter most to readers — including how quickly Sweepstakes Coins can be redeemed, which states a platform is available in, and what the free entry options look like.
Our rankings are based on editorial review. Commission arrangements with operators do not determine ranking position, and we aim to reflect both the strengths and the genuine limitations of every platform we cover. If you believe a write-up is unfair, incomplete or out of date, a message to our team is the right place to start.
For context on the platforms we review, including how the sweepstakes model works and what to look for in a redemption process, the content across the site covers these topics in depth. You can also browse our full sweepstakes casino comparisons if you are still deciding which platform suits you.
A Note on Response Scope
We are a content and comparison site, not a casino operator. We cannot access your account on any platform, process redemptions on your behalf, or resolve disputes between you and an individual operator. For account-specific issues, the relevant platform's own support team is the right contact. We can, however, help you understand what to expect from an operator and what questions to ask them.
Thank you for visiting this page. We look forward to hearing from you — Graham Mercer and the Sweeps Sites editorial team.