ClassJump Server Report

Mrs. Borno March 25, 2015

As a classroom teacher, I've experience technical malfunctions. Don't sweat it. Your service is one of the best. My students and I have faith in you.

ClassJump Reply to Mrs. Borno:
You have NO IDEA how much I appreciate this comment! Thank you SO MUCH Mrs. Borno!

Lucinda Bolt March 25, 2015

Still here and still using ClassJump because it is amazing! I also have other ways to communicate with kids if necessary so all is good! Hope things settle down for you!
Thanks for all you do!

ClassJump Reply to Lucinda Bolt:
Lucinda!

After all we have been through, I'm just glad you're still hanging in with us! We believe in you too! Thank you SO MUCH!

Vera Hunte March 25, 2015

Yes, there was an inconvenience to many of us, but the service that you have provided so faithfully for so long--and now again, outweighs any lost of service and or data.

I just want to say thank you, and I regret that the major trauma you suffered did not allow you a respite from thinking about us.

My gratitude.

ClassJump Reply to Vera Hunte:
VERA!
I can not begin to tell you how much your kind words mean. We're doing our very best and promise to try to keep getting better for all of you who believe in what we do.

Mr. DePutron March 25, 2015

Robert,

I am sorry for your rough journey! My students and I struggled through the tough times with the lack of email updates and lost download posts, but I still cannot tell you how much I appreciate all of your hard work. This site has helped my AP Statistics class achieve success that I could not have imagined otherwise. Thank you again for all of your efforts--I look forward to the mobile app and will not be moving on to any other site other than Classjump.

Sincerely,
Scott DePutron
Math Teacher in Los Angeles

ClassJump Reply to Mr. DePutron:
Mr. DePutron,

Admittedly, I only skimmed the surface of the terrible travails we experienced moving our beloved server 3000 miles, but regardless off all our misfortunes during this transition, I'm so sorry we caused you tough times. You were on our minds every minute of every day. We regret the inconvenience and frustration you experienced. So glad you are still here and believe in what we do as much as we believe in what you do!

BTW - our new APP for mobile really is amazing, I promise - coming to a mobile device near you sooooon!

Mrs. Feura March 26, 2015

Thank you for the service that you provide. I told my students when the site was down, that it was their responsibility to copy down homework from the board like it was done in the past. It made them responsible.
Thanks again,

Suzanne Feura

ClassJump Reply to Mrs. Feura:
Mrs. Feura,

Your comment takes me back. I learned everything I know from copying it down from a blackboard! Glad to hear your students were able to adapt! They sound great to me and I salute them!

Stephen weigandt March 26, 2015

I am still with you guys, and looking forward to the mobile app!!!! this will be an excellent tool for the students...they are always in and on their phones. Can't waite !!!!

ClassJump Reply to Stephen weigandt:
Stephen - The APP we have in the works (almost finished) is really amazing. I'm so proud of it I'm about to bust! Stay tuned to this channel for the big reveal! Glad you still believe in us!

Melissa Barry March 26, 2015

I enjoy your services; however, it has been very rocky for my two classes. We plan on using class jump but will use my website as a back up plan. Do you have any time frame in which you will allow new students to register or reset passwords? I have many students who have yet to gain access with the new code to register for my classes. We do enjoy the services and I would like to personally donate for using this.

My site is
www.classjump.com/m/melissabarry

ClassJump Reply to Melissa Barry:
Melissa - New students should be able to register now. I suggest they give it a try. So sorry this did not work for SO LONG!!! I know it was TERRIBLE for them and am so sorry for the inconvenience they experienced and any frustration you experienced as well! Student registration should be working now that we are on our new server and the dust has settled...PLEASE have them try again!

Kimberly Flair March 26, 2015

We really appreciate the service you provide with class jump! It is an awesome product! Thank you for your message.

ClassJump Reply to Kimberly Flair:
THANKS Kimberly!We appreciate you too!

Harley McCain March 26, 2015

Dear Class Jump,

I will not lie, I was considering leaving for a different service--and was in the shopping stages. However, after learning about what you were doing, I am fully committed to staying with you. I wish I could have known or done something to help you in your transition! I am not the best at keeping up to date with your blog--probably why I didn't know about the move. Either way, you have the best site, with the best functionality I have ever seen. I appreciate all you do, and I'm sure you don't get enough praise and support.

Happy coding!

ClassJump Reply to Harley McCain:
Harley - Many Thanks to you. I've spent many sleepless nights thinking that everyone who trusted us would pack their bags and move on, jut as you considered doing. So glad to hear you understand what we're out here doing for you and are willing to stick by us.

BTW - I'm back on solid food again...thank goodness!

Sally Morsy March 26, 2015

Thank you for letting us know! I wasn't sure what was going on and had started looking for another service. Luckily, classjump is unique, and I couldn't find one that was as easy to use with the same high functionality as this site.

I'm so glad to hear that it was just a temporary glitch.

Thank you so much for the amazing site. I really believe that you are the best thing out there!

ClassJump Reply to Sally Morsy:
We're still working on this Sally! We were down again today for a while as we are still dealing with new server hiccups. I have a really great cure for hiccups, but it doesn't seem to work on silicon.

Angela Tackett March 26, 2015

Your website is wonderful and our class is still using it. Good luck with everything.

Primary-Middle School English Teachers March 26, 2015

Thank you for taking the time to explain what has been going on! I'm happy with classjump and will stay with you guys!

Mr. Weiler March 27, 2015

Thank you for your time and dedication. Thank you also for the explanation.

Matt Weiler

Annie Jacobs-Murray High School March 27, 2015

I was very concerned and even placed an email to my computer tech because I could not get on and neither could my students. A few minutes ago ( 3/27) at 11:20 am I finally logged on. Yeah!
I love this site and glad to have you back!!!

Annie

ClassJump Reply to Annie Jacobs-Murray High School:
Annie,

You're right that we were down again today for longer than we like. Actually we NEVER want to down, but this new server is similar to a new baby - sometimes it starts crying and you just can't figure out why! It also has a habit of keeping it's parents up all night!

7th Grade Life Science March 27, 2015

Thank you for your service. ClassJump has been a tremendous asset to my class.

Tara Bennett March 27, 2015

As we muddle our way through the technological hit of Smarter Balance testing, I am not one to get upset about a few hiccups! I have also moved across country with overheating and brake issues...life happens! Thanks for the continued support of our efforts as educators. :-)

ClassJump Reply to Tara Bennett:
Good luck to your students on the Smarter Balance Assessments, Tara! I'm sure glad we weren't responsible for all the troubles those have caused! I forgot to mention the four flat tires we had during our move (all at the same time), but didn't want to bore everyone with every minor detail!

Lori Blank March 27, 2015

Happy to have you back! We had a lot of stressed out students here with so much data loss and then being offline for the last week. All the same, it is a good learning experience for them to SAVE information elsewhere. Thank you for this note, and we look forward to your updates. We hope you will be able to improve the iPhone/iPad interface, as posting from those devices is impossible with more than a couple classes. Also, some of us do need to post in multiple languages, so it would be nice to be able to post just things from a PC, where that is not currently enabled (¡Mil gracias! ¿Cómo estás?
Ich weiß nicht, was das bedeutet…).

Thanks!

ClassJump Reply to Lori Blank:
LORI ! The new APP we will be releasing works on an IPAD like a charm! I'm sure you'll love it once we get it out there! Posting in multiple languages - as far as I know - is eccentric to the PC itself (the keyboard really). We see a lot of foreign languages here and they all post without a problem, but these users are all on machines that are enabled for those languages. Thanks for you kind words of support!

Sonya March 27, 2015

Thank you so much for all that you do. I love your site! I cannot wait to see the new things that are on the way. Good luck and keep up the great work!

miss nivert boulos March 27, 2015

I am really sorry for this bad experience you have been through, really glad you are back. my students are having Quarter 4 exam on this Sunday, wish they'll be able to log in. Thank you for your help to everyone, I wished to contribute, but sorrowfully in Egypt, if we pay you a fortune, it is just a peanut for you, I don't have but my prayer may God sustain your mission.

Michelle Mann March 27, 2015

I have used this service for over 7 years now and it has truly saved my little ADD life. I don't use the email feature, so that was no big deal. Thank you guys for this awesome service and don't let the disgruntled get you down. Easy come, easy go.

And I loved your technical glitches set to parable. For that alone I love you.

Michelle Mann :)

ClassJump Reply to Michelle Mann:
Glad you enjoyed my analogies Ms. Mann! Right now our new server is the colicy baby that's keeping me up all night! I mean, I love her, but she sure is demanding!

Richard Titone March 27, 2015

Your services have been so helpful to myself and my classes. We have been frustrated, especially with emailing but appreciate your endeavor to make class jump even better. Things happen to all of us in this life. Even servers. Thank you for hanging in and we will hang in too.
Your free website has been the best!!

Richard Titone

ClassJump Reply to Richard Titone:
Thanks Richard! Our endeavor is not complete, but we are determined to clear every obstacle for everyone here. Sorry for the frustrations you and your students had.

Larry David March 27, 2015

Still here, still glad to have you. Sorry there were issues. I figured it was a quick glitch or two. Hope you are settling in to the new digs nicely.

ClassJump Reply to Larry David:
We're still here too, Larry David! Typing this at 1:30am as I babysit the new server, just trying to keep it alive. BTW, LOVE Curb Your Enthusiasm!

Connie Kramer March 27, 2015

My students, parents and I love Classjump and have come to depend on it. I just realized the HW updates weren't working but this was just one more way for students to look it up, not meant to be in place of. Last night was the first time I had a major glitch trying to access it and couldn't upload a file my students were looking for. I reminded them this is an extra for them and that what we get is great, especially since it's free. Keep up the good work and I hope things smooth out for you.

Connie Kramer

ClassJump Reply to Connie Kramer:
Connie, tell your students that the guys who wrote this program for them walked three miles each morning to get to school. We really did! We're here for you! Thanks for your kind words of support during this time.

Alexandra Davis March 27, 2015

Thanks so much for the information. Still using classjump, as it is valuable, and your communication and honesty is appreciated. Best of luck!

Mrs. Tracie Colvin March 27, 2015

I too was considering looking for another site to use. However, I had been too busy to look and didn't want to have to start another web page for my classes. I was hoping and praying that whatever was wrong would soon be fixed. THANK YOU, THANK YOU, THANK YOU for such an easy site for me to post assignments for my classes. I am sooooo thankful you posted an update to what has been going on with your site. Sorry for all the problems you have had, and I understand. Yes, I was upset that I had a ton of class assignment updates lost, but that is nothing compared to your headache of moving all our stuff. Teachers DO appreciate all you have done for us and are greatful when we can find free sites to use for our classes. Again, THANK YOU and keep up the great work.

Tracie Colvin

Cheryl McCallum March 27, 2015

Thanks so much for the update. So glad that life is beginning to settle down for you. Hang in there--We are! Cheryl McCallum:-)

Lesley Cooper March 27, 2015

Hello,
No worries! I'm just so happy to be on a website that easy for my technologically-deficient brain to navigate. LOL. Thanks so much for Classjump. It's a fixture in my classroom. I and my students truly appreciate your efforts!

Mrs. safaa Ezzdine March 29, 2015

I am still using classjump, and your concern and communication is highly appreciated. wish you all the best.

Ronda ROSE March 29, 2015

Hang in there--- we are in China! My students find the class jump website very valuable. Success to you. You are in our prayers. Mrs. Rose Peking University, Beijing, China

Kristen Stevens March 29, 2015

I could not operate here in Kuwait (yes the one in the Middle East!) without your site. It is instrumental in my class instruction. Plus my students love it.
Thanks for sharing and keep up great work!
P.S. I have turned my technology teachers onto your site...expect more of us using it.

Cheri Lentz March 29, 2015

Glad you are back! My students are so used to my bad luck with technology, that it was business as usual and I had very few complaints. We cannot wait for the new app!
Thanks for everything :)

Mrs. Ann Stiles March 29, 2015

I started looking at other communication avenues as well, but just couldn't find any as user-friendly and so in tune with teacher/student needs. It's difficult to find such support for the education world as you have been supplying all these years. I am so GLAD you're still with us.
Sorry you got lost in Oklahoma - wish I had known - we Oklahomans love to help those in need.

Lori Blank March 30, 2015

Happy to have you back! We had a lot of stressed out students here with so much data loss and then being offline for the last week. All the same, it is a good learning experience for them to SAVE information elsewhere. Thank you for this note, and we look forward to your updates. We hope you will be able to improve the iPhone/iPad interface, as posting from those devices is impossible with more than a couple classes. Also, some of us do need to post in multiple languages, so it would be nice to be able to post just things from a PC, where that is not currently enabled (¡Mil gracias! ¿Cómo estás?
Ich weiß nicht, was das bedeutet…).

Thanks!

Maria Minerley March 30, 2015

Thanks for the update. I feel better knowing what's going on. You must have been going crazy with all that! I will definitely spread the word to all our teachers to hang-tight! You've got a great site.

Tara Hall March 30, 2015

We are all new to ClassJump, 17 moms pulling together to offer high school courses for homeschoolers...what a blessing this service is! Thanks for putting forth the effort!

Charlotte Burrell March 30, 2015

You know what? Things happen and life goes on! Oh by the way, great analogy with the truck and trip! :)

ClassJump Reply to Charlotte Burrell:
Thanks Charlotte, sometimes a parable is the best way to explain a complex set if circumstances!

Linda L. Perez March 30, 2015

Thank you for working so hard to keep ClassJump up and running and for your efforts to improve the service. This school year is the first time I've used an online service to communicate with my students and I've been very happy with Classjump. I (and my students) appreciate the absence of advertising as well. Thank you again for what you do!

Mr. Jeffrey Saunders March 30, 2015

Just imagine you are about to be observed by your principal. You have stayed up all night to plan your wonderful lesson. The next day, the teacher ahead of you just jammed the copier by making transparencies and it melted in the machine. You got to option number 2 and plan to use the overhead but the bulb burned out and there is no replacement. Therefore, you make plans to back everything up and move your students to the smart board lab and once you get there and start everything up. You hear a grinding sound and the bulb goes out. Your final option, which you place everything on classjump and move your lessons to the remaining laptop computers and find out some student uploaded a program from their unauthorized email and give your system a virus. However, the show must still go on......This is the everyday life of a teacher....Keep doing what you are doing........

ClassJump Reply to Mr. Jeffrey Saunders:
Love this! Thanks Mr. Saunders!

Edna Nellegar March 30, 2015

Thank you for letting us know what happened. Sorry that you had to experience all the problems. This site is one of the best and I appreciate all your hard work to keep it going. Keep up the great work that you do! :)

Mr. Joshua Wenzek March 31, 2015

Thanks for the update! I was starting to think I was losing it! I'm glad it wasn't me:) Thank you for your service! I will try to make a donation to aid your efforts!

Mahalo!

J

Michael O'Connor March 31, 2015

I have been with classjump for years and really appreciate and depend on what you do. I had my own nights of dread contemplating what I would do without classjump! I did not know there was a blog with updates. I thought you had run out of funding and the plug was pulled. I did not reach the shop around stage, just denial. So glad to have you back.

Elisa Whitman March 31, 2015

Hi to all who work so hard to maintain this facility for us, you are so appreciated. I admit that I stopped using my website when things got bad but came back to check it today and I'm thrilled for your return. Thank you for hanging in there and keep up the great work!!!

Petra Burns March 31, 2015

I cannot imagine not having ClassJump. No matter the problem, I am a loyal member of the ClassJump family and are grateful for the wonderful, easy system you sponsor. Not to worry about the SNAFUS, they are a normal part of life and a normal part of being a teacher. Hope you get all straightened out soon and with a lot less angst.

Sybil Rice March 31, 2015

Glad Classjump.com is on the mend! I sorely missed it this year.

Jessica Menon April 1, 2015

We totally understand and appreciate your service!

Hubbard Middle school
Plainfield, NJ

Mr. Tom Piotrowski April 1, 2015

No sweat guys.....travails are worth the wait. Compared to other options out there, ClassJump prevails as a leader for student-centric class websites. Thank you and keep up the outstanding work.

Tom Piotrowski
Atlantic County Institute of Technology

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